Answering Services
Telephone Continuity
Emergency Telephone Cover
How would your business cope in the event of a disaster?
Do you have a workable Contingency Plan?
No one ever believes it will happen to them so when it does what can you do? How do you ensure that you keep trading?
At Factotum we have the ability to keep your business operating and more importantly generating revenue even when disaster strikes.
What you can expect
If you subscribe to our Telephone Continuity Service and you experience;
- Telephone Line problems
- Telephone system outage
- Restricted access to their office due to an unforeseen disaster such as fire or flood
Factotum will provide the following:
- Assistance with diverting calls to our professional call centre
- A professional team of Receptionists to answer your telephone calls
- Calls transferred to your staff working at temporary locations, i.e. home, alternative office space etc
- Every call answered and managed in your company name
- Support for up to FIVE working days at NO ADDITIONAL COST
- Continued support beyond five days if you are still experiencing problems
All this means that you can leave the technical people worrying about getting your telephone systems back on-line while you continue to manage your business and more importantly continue to deliver service and generate income.
Benefits Associated our Telephone Continuity Service:
- No additional hardware or software to purchase
- Because our service can be invoked within minutes of identifying a problem AND the Factotum team have already been trained on your account your company can continue to operate almost seamlessly
- Depending on your business you are free to operate from any location OR even from multiple locations, i.e. staff can operate from home if required
- The service acts like an insurance policy therefore there are no nasty surprises and you can budget accordingly
- Support for up to FIVE working days with NO ADDITIONAL costs
