Answering Services
The Factotum Classic Call Answering Service
Designed around our state-of-the-art answering facility our Classic Call Answering Service has been developed to fit around you and your business needs.
We can manage all your inbound telephone calls or simply be available on an “as needs” basis – the choice is yours!
We have been taking business telephone calls since 2003 and during that time we have gained a great deal of experience. If you are looking for a true business partner to manage your calls listed below are just some of the benefits you would enjoy by partnering with Factotum:
- Every telephone call is promptly and professionally answered in your company name
- Every sales lead is captured and managed in accordance with your specific instructions, ensuring that you never miss out on potential new business opportunities – how much is a lost sale worth to your business?
- Your current clients always receive a professional response to every call. They benefit from talking to a conscientious, knowledgeable member of your team ensuring that you maintain good business relations and more importantly repeat business through great customer service
- Every message is relayed through to you by whatever means best suits you, one day this may be email the next SMS – you decide!
Are you guilty of losing business?
In a recent survey by Vodafone it was reported that UK business is losing £31.6bn (yes billion) each year because they are failing to respond to customers.
One-in-three businesses will take their custom elsewhere if a potential supplier does not get back to them within just two hours.
