The perfect cover if you're looking for a friendly, professional company, capable of making the right decision on your behalf so that your customers will have confidence in your dedication to customer service. The perfect answer to full or part-time reception cover.

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The perfect cover if you're looking for a cost effective virtual diary management service to line-up your virtual reception. The perfect answer to managing your teams time and reducing staff overheads.

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The prefect answer if you're looking to stay connected while on holiday, if staff are on extended leave or to cover overflow of a marketing campaign. The prefect answer to a temporary virtual reception need with a permanent mind-set to your business.

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First Class Virtual Reception.

Is your business missing sales opportunities due to missed calls?

Transfer your calls to the Factotum office where our team will manage those calls on your behalf. Every telephone call is promptly and professionally answered in your company name and the call managed in line with your specific instructions.

In business every missed call is potential lost revenue.

Missed calls could mean that your company is losing out on business opportunities. Partnering with Factotum not only ensures your clients receive great customer service, more importantly, it helps grow your business.

A virtual reception service you can rely on.

When you hand over your business calls to someone else you need to be confident that they are 100% professional, are capable of using their own initiative and know how to use good old fashioned common sense!

We have over 13 years' experience and we use that experience to answer and manage your calls with the care and attention to detail that you would expect from a member of your team.

Factotum telephone answering service. Helping you win more business.

If you would like to find out about what we do and how we can assist your business we'd love to talk to you.

Call us for a friendly, no obligation chat on 01638 576402

Start your free trial

Call 01638 576402


click HERE.


Martin's Team

“The Factotum team provides me with an indispensable service. My calls are answered by a professional and personable team and my clients receive only the very best service.

Ann and the team at Factotum understand my business requirements and I see them as a extension to my business. I can now take a day off for training or holiday confident that I'm not missing out on business.”

Martin Jordan

Contact us

Factotum Limited
8 Swan Lane Business Park
Suffolk, CB8 7FN

Telephone: 08000 787 956

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Factotum Ltd: Registered office. 8 Swan Lane Business Park, Newmarket, Suffolk. CB8 7FN. Registered company in England & Wales. Reg. No: 444 57 88